Privacy Policy

Effective Date: [01-11-2022]

Welcome to Loti Laundry Service & Luggage Storage (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.lotilaundry.com (the “Website”), or use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

Personal Information
- When you make an inquiry, book a service, or contact us, we may collect personal information such as your name, email address, phone number, and payment details.
Non-Personal Information
- We may collect non-personal information such as browser type, IP address, operating system, and usage data to improve our Website and services.
Cookies
- We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and gather analytics.

How We Use Your Information

To provide and manage our services, including laundry and luggage storage services.
To process payments and confirm bookings.
To respond to your inquiries and provide customer support.
To improve our Website, services, and customer experience.
To send promotional offers and updates about our services (you can opt-out anytime).

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data:

With Service Providers: For payment processing, website hosting, and other business operations.
To Comply with Legal Obligations: If required by law or to protect our legal rights.
With Your Consent: When you explicitly agree to share your information.

Data Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Access and Update: You can request access to or correction of your personal data.
Opt-Out: You can opt out of receiving marketing communications at any time.
Delete: You can request the deletion of your personal data, subject to legal obligations.

To exercise these rights, please contact us at [Insert Contact Email].

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child’s data has been collected, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Loti Laundry Service & Luggage Storage
Location: Old Town, Fatih, Istanbul
Email: info@lotilaundry.com
Phone: +905441579641
Website: www.lotilaundry.com